Across the summer, we carried out extensive research into understanding customer behaviour and the perceived gaps in experience and atmosphere in the retail and hospitality sectors, post lockdown 1.
Coronavirus hasn’t only demanded that spaces be super safe for visitors but has heightened the need for meaningful retail and hospitality experiences. We now live in the experience economy - and that’s only been made clearer during the pandemic.
One of the biggest challenges for businesses now will be to deliver the great experience customers expect, so that they keep coming back now the skies have opened, nights are longer, and the financial stimulus has passed. We’ve yet to understand the impact lockdown 2 will have on customer attitude but what we do know is that providing experiences people want to leave the house for is key.
This paper provides the insight you need to keep hitting the high notes of customer experience using simple, actionable tactics. We draw on our own learnings and independent research alongside insight from a brilliant ensemble of partners and experts to show that it is still possible to create great customer experiences in retail and hospitality, even in a time of enormous challenge.
Ready to amplify your brand? Get in touch to find out how we can use music and tech to help you achieve your goals.
Elevate your brand with strategic music solutions, designed to build an impactful audio experience.
Elevate your brand with strategic visual solutions, from digital signage to branded TV, designed to build an impactful experience.
Proactive account management, free player replacements, end-to-end support… our Relentless Support™ team are just that - relentless.
Get in touch to find out how we can use music and tech to help you achieve your goals.
Find out more about how we can use music and tech to help you achieve your goals.
Ready to amplify your brand? Get in touch to find out how we can use music and tech to help you achieve your goals.
Elevate your brand with strategic music solutions, designed to build an impactful audio experience.
Elevate your brand with strategic visual solutions, from digital signage to branded TV, designed to build an impactful experience.
Proactive account management, free player replacements, end-to-end support… our Relentless Support™ team are just that - relentless.
Find out more about how we can use music and tech to help you achieve your goals.
Find out more about how we can use music and tech to help you achieve your goals.
Could bricks help save clicks? It may seem inconceivable, but with increasing retail eCommerce costs, are bricks and mortar stores part of the answer? Check out our latest blog to find out.
Startle’s research into the retail experience reveals that 47.5% of regular post-lockdown shoppers think that the atmosphere would be improved by music, a trend that is consistent across July and August.
Representation has long been a topic of discussion in the music industry. We took a look at how women have been represented in lyrics for the last few decades.
Get in touch to speak to our team who are ready to help you amplify your brand. We’d love to hear from you.
Startle Technologies Limited
6 Hillside Farm, Pepper Hill
Great Amwell, SG12 9FX, UK
+44 (0) 203 397 7676
Startle Technologies Limited
3015 Lake Drive
Dublin, D24 DKP4, Ireland
+353 1 697 2557
Startle International Inc
228 Park Ave S, PMB 88380
New York, NY 10003, USA
+1 646-585-0165