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When Staff Become DJs: The Hidden Cost of Background Music for Retail and Hospitality
Music   •  May 11, 2026
When Staff Become DJs: The Hidden Cost of Background Music for Retail and Hospitality

Letting store teams control music may seem harmless, but it risks inconsistency, brand dilution, and operational issues. Multi-site brands need a smarter approach.

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James Picken

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