Background Music for Health & Beauty Stores.

Startle is the fully managed background music and digital signage provider for health and beauty retailers.

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    A soundtrack for every format, from busy shopping-centre stores to sophisticated pharmacies.
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    Branded radio that blends your music with offer announcements, news and weather.
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    Screens for promotions, new products and campaigns, scheduled alongside your music from one platform.
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Why music matters in health and beauty.

In health and beauty, shoppers buy into how a brand feels as much as what is on the shelf, and music is part of that. In a field experiment in a wine store, shoppers chose more expensive bottles when classical music played than when Top 40 tracks did, and the authors put it down to music working best when it fits the setting. It is the same principle behind a calm, sophisticated pharmacy soundtrack and an energetic one in a shopping-centre store: the sound has to fit the brand and the moment.

Health & beauty

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Startle Music.

A multi-million-track library and 100+ regularly updated playlists, scheduled by daypart and trading pattern, across multiple stores at once.

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    Every playlist is professionally compiled to shape customer behaviour and brand perception.
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    Already have a Spotify playlist you like? Spotify Suggests finds a professionally curated match, or you can edit and build your own.
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Music Curation.

We learn what your brand stands for, then build playlists around your values and operational goals.

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    Our curation process uses an academic model designed for brand professionals, showing which types of music align with your brand.
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    We keep working with you after launch, refreshing playlists in line with new collections, campaigns and messaging.
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Brand keywords, Startle playlists and song data
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digital signage.

Seeing is believing when it comes to beauty, so give your products and brand the promotion they deserve.

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    Schedule branded video and image assets in Studio, from video walls on the outside of stores to screens in high-dwell areas like queues.
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    Studies show digital signs can reduce frustration and perceived wait times in busy queues and help brand recall.
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How Startle gets your stores live.

Here is how we take a health and beauty brand from first conversation to every store sounding right.

1.

Discovery call.

We learn about your brand, your stores and your shoppers.

2.

Sound & screens plan.

A tailored music direction with samples, plus whether branded radio and screens belong in the mix, and whether ready-to-go or bespoke curation suits you best.

3.

Setup.

Your music is configured and your Startle Players are shipped and installed, plug-and-play or with an engineer for anything more complex.

4.

Go live.

Music and screens start across your stores, monitored by our team while head office stays in control in Studio.

5.

Ongoing support.

Relentless Support™ is on hand 24/7/365 with free player replacements, and enterprise accounts get a dedicated account manager.

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Head-office control, protecting your brand sound at every site.

Replicate a perfectly curated, branded atmosphere across an entire health and beauty estate from a single platform with Startle Studio.

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    Set opening and closing hours, schedule volume and EQ levels.
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    Manage granular permission levels, with music and signage controlled in one place.
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Trusted by Health & Beauty brands like yours.

TONI&GUY, the international hairdressing brand with over 450 salons in more than 40 countries, wanted playlists as current and considered as its styling.

Startle worked closely with their team to curate three initial playlists, influenced by the creative direction of their Head of Creative Production, who now collaborates on them directly, adding and refining tracks that Startle pushes live. Startle manages the scheduling across its salons, so teams can focus on clients.

With playlists that evolve as often as their brand does, and that are crafted with as much precision as their hair styling, every salon now sounds as current as it looks.

Read the full case study
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We recently had Startle Music systems installed across our 17 salons, and it’s been a fantastic addition to our business. The setup was simple & allows us to manage playlists and volume from head office, which has made consistency and atmosphere across all locations so much easier to maintain.

Kirsty Shedden

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Reviewed on Google
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Book your brand sound discovery call.

Book your free brand sound discovery call to see how Startle can transform your music and signage across all locations.

On this call we’ll:

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    Learn about your brand, venues and customers.
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    Map that to a tailored music direction, something useable.
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    Share how sound can improve customer experiences.
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    Give you a clear plan and a tailored follow up.
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    Answer your questions on rollout and next steps.

Just need a quote? Request pricing here.

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Faqs.

Frequently asked questions.

How does Startle keep music consistent across a health and beauty retail estate?

Startle's Studio platform gives head office full control, curated playlists, scheduling and override settings, so in-store staff can't change the music. Your brand sound is consistent across 5 or 500 locations.

Can music be tailored for different store formats within the same brand?

Yes. Different locations can have different scheduled playlists, for example a flagship store versus a travel-retail format, while still being managed from a single head-office dashboard.

How quickly can Startle be set up in a new store or during a rollout?

Startle ships plug-and-play hardware with free next-day delivery. Most stores are live the same day as delivery, with no specialist installation required for standard AV setups.

What ongoing support does Startle provide after setup?

Startle's Relentless Support™ team is available 24/7/365 via WhatsApp, phone and live chat, average response under 30 minutes. For enterprise accounts, a dedicated account manager is included.

Is a commercial music licence required for health and beauty stores?

Yes, a PPL PRS for Music licence is required to play music in commercial premises in the UK. Find out more about music licensing here.